In the early morning of this (23) day, some domestic Samsung mobile phone users reported on social media platforms such as Weibo that their phones encountered black screens, restarts, and garbled characters. In response, Samsung GALAXY reported that it is actively investigating the reasons and providing them as soon as possible. The corresponding solution.
In the early hours of this morning, some netizens said on Weibo, Tieba and other social platforms that their Samsung mobile phones had unresolved garbled characters and black screens. At present, users of Galaxy S8, S9, S10 and other models have indicated that they are affected.
Some users have analyzed that the garbled characters, black screen and restart problems of Samsung mobile phones may be related to leap April. Because the calendar function of the mobile phone is not updated immediately, the system incorrectly calculates the time of the day and crashes.
In response, some users have proposed corresponding emergency solutions.
Samsung mobile phone users who do not have related problems can choose to turn off the automatic update via WLAN option in the system update and back up the phone data to avoid and maintain damage. Samsung mobile phone users who have related problems can modify the phone date and update the lock after restarting the phone The screen is applied to the latest version to solve the crash problem.